Practice update

My secretary, An, will be away until January 24. In the meantime, I will be handling my phone and fax machine (just like old times!) If you call the office it is likely that nobody will pick up, but please leave a message and I will endeavor to return your call promptly. I will be able to access my messages on weekdays even when I am not in the office.

An used to give appointment reminders by phone – I will not be able to do this while she is away. Automated email appointment reminders are high on the priority list but I have not gotten there yet – still working on getting electronic fax capabilities for consultation reports and switching to OSCAR-based billing, behind the scenes.

The office will also not be accepting new referrals for the first few months of 2015, to allow me to work through the waiting list, which is already several months long.

Thanks, and happy New Year to everyone.

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